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| | Kitchen | Came to redo my kitchen.
Brought down the wall plaster for no reason, created a big hole in the kitchen for no reason, removed with an axe my kitchen door I never seen again!
He hooked a 32amp hob to a 12amp circuit using a kettle lead he stuffed at the bottom of a smeg oven, so each time I switched on something the whole fuses would collapse.
He then decided to build a gazebo in my side garden, I did not asked him to do.
Told him not to come back but I had to pay people to remove all the wood left in my side garden and of course to redo most of the kitchen and the tiling.
A very expensive small kitchen! |
| May-June 2019 | On the A12 seen an advert back of a van, bathroom revamp in Brentwood |
| | External side wall cladding | Done a bad job cladding which then had to be rectified by another company. They also replaced for colour purposes the gutters back and front but as soon as it rained the 2 gutters droped.
When asked to fix Nigel came (after been told by a solicitor), looked up, looked at me and said: 'Oh Pat, don't let me look I suffer from vertigo, ask somebody else to fix', but he had to fix then venged himself using his colleague, I cannot name for legal reasons, to (obvious reply to bathroom revamp request) come down charging me deposit and material then never come back.
Just horrid! |
| August 2019 | CheckaTrade, TrustaTrader |
| | Bathroom 1st attempt | Came to take my deposit then asked me for more money to order the bathroom items. He then took all my bathroom items away and never came back (linked to the wall cladding company). |
| September 2019 | Trustatrader |
| | Bathroom 2nd attempt | Sent a request via checkatrade to xx building services, following which appointment was made via mobile.
2 guys came at my door claiming to be working for xx building services.
They asked me for money and started putting things in my bathroom I did not asked for but then was asked to pay for, there was a brown kitchen unit there. When I told them they started to blackmail me telling me they would visit to break my knee, I reported them to action fraud but nothing ever happened.
They scam me for over 3000! And never been punished for it!
I had witnesses who said they been seen working for large site for xx building services but their director denies they ever worked for him, and of course the company who listed them refused to help though they guarantee work done by their advertisers! |
| September 2019 | CheckaTrade |
| | Bathroom 3rd attempt | Was booked to redo the bathroom (plastering, tiling, shower, sink, toilets) in December 2020 to start end of January. Price 5000 was supposed to be for all plastering, tiling, shower, sink, toilets but I had to purchase the tiles, the sink, the taps, pay the plasterer, the tiler and the painter!
So the only things the 5000 was for were the shower, the toilets and the (bad) installation. He refused to give me the receipts (so one wondering if not second hand), though he was paid, and most of the plumbing had to be redone as the toilets system not working properly, water escaping from taps and sealing around the shower needs to be redone.
Is this a 'safe plumber'?
He still driving around in Chelmsford! |
| January 2020 | CheckaTrade |
| | Hot tub area and back garden | Made 2 pergolas same size.
Built half of it ending up in my conifers edges, pointed out to them this could not be. They were not happy about a woman telling them and became very rude.
Did not anchor feet into the existing concrete.
Roof of each pergola had to be redone.
At the time he was and still is advertising, he had no insurance, and the postal address is not right, cannot find his company in company check. |
| November 2019 | CheckaTrade and TrustATrader |
| | Roof cleaning & painting | My dream was to have my house white with a dark grey roof. B xxxx came to clean and paint the roof of the main house, unfortunately 3 months later the paint was wearing off so had to have it done again and he refused to visit because of the covid lockdown, but then I found he was working elsewhere, just do not want to fix what he has done wrong! |
| November 2019 | Checkatrade |
| | Roof Cleaning | The roof once more had so much algae, so I invited a company to visit to quote.
He seemed professional and I hired him, he was not the cheapest, far away from it!
I had to wait as he claimed he was busy, 3 weeks later he came with a machine that lifted him and his partner (he claimed was his dad) onto the roof.
Four hours or so later he came to pick up his cash and he left.
As I was closing the curtains upstairs I noticed few broken tiles on the roof of the house extension, I went to investigate and there were more on the floor.
I then hired a roof survey that revealed that many tiles had been broken.
Indeed on my cctv, on the day the roof tiles were cleaned, could hear the cleaning but could also see tiles flying from the roof.
I texted him to refund or fix. He never replied.
He complained to the police about me harassing him and guess? yes the police accused me in harassing a bad builder! I put a complaint to the police but never got an apology just a letter to say they got it wrong it was a civil matter.
I never got my refund and felt so intimidated and stressed by the whole episode! |
| July 2021 | Checkatrade |
| | Roof tiles | Because my roof survey revealed many broken tiles, I contacted a roofer to replace those tiles.
Once done, he came down and told me that the sides of the roof verges needed concrete and the finish was better, of course he charged me more for this he did not discussed with me before hand.
I paid him.
2 weeks later, on a sunday I heard a loud noise, came out and horror, the roof verges had collapsed, the side of the house was full of concrete and broken tiles.
I called the roofer who... hung off on me!
I panic and did not knew who to call.
I called an emergency roofer who came, pull a string and more files came down, then charged me £700 telling me I would have to call the office on Monday as my roof needed to be redone!
I actually had to redo my roof and this costed me so much money!
I reported to checkatrade, citizen advice bureau and guess? yes you are absolutely right, nothing, absolutely nothing.
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| August 2021 | Checkatrade |
| | Conservatory | Ordered a conservatory, a very nice sales lady visited but then disappeared after I paid the requested deposit.
They cancelled twice, then refused to refund me.
Managed to get my money back thanks to a solicitor who prepared a letter, but they retained 1000 saying it was for the survey. So they got 1000 for nothing!
Found they have another conservatory company that is in liquidation! |
| February 2020 | Checkatrade |